Interactive Voice Response Platform
What does "OmniUVX" stand for?
Omni Unified Voice eXchange
What is OmniUVX?
It is a VoIP enabled IVR platform
Through our OmniUVX IVR platform, call centers can harness the power of VoiceXML based voice solutions in conjunction with their existing IP telephony systems, such as Avaya, ShoreTel, and Cisco. This product serves as a VXML browser that can integrate with existing IP telephony systems from any vendor in order to add enterprise scale IVR functionality.
Supported IP Phone Systems:
What does "AsterUVX" stand for?
Asterisk Unified Voice eXchange
What is AsterUVX?
It is a VoiceXML browser for Asterisk
AsterUVX is an IVR platform that is powered by VoiceXML to natively integrate with the Asterisk open source telephony system. AsterUVX transforms Asterisk into a robust enterprise-grade IVR solution. This combination is the most cost efficient way to create and run any type of call center while maintaining the strict industry standards required by Fortune 500 companies. This platform allows IVR applications that leverage use of open standards to go live, bringing call center technology to real-world companies. Call volumes in excess of several millions to billions per year can easily be handled by this product, allowing for enterprise grade functionality at an affordable price.
Platform Service Options
Cloud-Based/Hosted IVR as a Service
SoftSyl’s on-demand IVR service is ideal for those call centers and businesses that need an IVR platform but prefer not to invest in the necessary secure infrastructure and equipment set-up to run their application on-premises. This affordable IVR solution offers clients the speediest route to market for a system that is powered by the same trusted SoftSyl platforms that are deployed for on-premises IVR systems but with no upfront costs. With a variety of packages available, clients can choose the pricing option that best suits their budget.
On-Site IVR Platform Deployment
This option is available for medium to large-scale deployments.
Highlights of Technical Specifications
