SoftSyl Technologies offers hassle-free, all-in-one IVR and call center solutions. The team will work with you closely to understand your needs, make suggestions, and derive the system that would best fit the nature of your business or call center. Our graduate-level IT professionals have significant experience working on projects for Fortune 500 companies and know how to get things done the right way.
Pricing for professional services is very reasonable and varies depending on each client’s specific needs and will be estimated to best of our abilities ahead of time.
SoftSyl works closely with call centers and businesses to determine the best mix of services to deliver world-class IVR solutions that are immediately successful and positioned for long-term growth.
Comprehensive review performed by SoftSyl’s expert staff generates an efficient call flow design, implementation roadmap and accurate timeline
In-house experts in VoiceXML, systems integration, and enterprise Web technologies ensure that applications meet the highest of standards fit for any size company.
Creative specialists can tap into open source platforms such as Asterisk, as needed, to create integrated call center solutions in the most cost effective and innovative manner possible. If there is money that can be saved, we will make sure you save it.
Speech/voice engineers analyze performance and craft detailed optimizations to decrease call agent reliance.
SoftSyl's team has significant experience working at top-rated companies and knows how to get things done. Our proven methodology delivers results on-time and keeps you on-budget.
Pioneering speech expertise, documented design guidelines, and rigorous usability testing make successful IVR applications a reality.
Careful planning and analysis produce SRGS grammars tailored to anticipate usage patterns.
Voice talents use professional recording equipment and audio optimization processes for making any script come to life. Script content can be designed by our experts or may be submitted by clients.
Three levels of support offered by a highly skilled support staff provide round the clock knowledge and expertise to ensure that your system is running without fail.
Specialists provide on-site training to clients' engineers and support staff.
